发布于 2026年8月13日 · 我们于 2026年9月06日 确认该职位仍然有效
这是您的公司吗?Essential Qualifications • 6 years in client support, customer success, or client services — with at least 3 years managing a team • Experience leading support operations in a complex, data-intensive environment where answer quality matters more than speed — financial data, SaaS platforms, research services, or capital markets technology preferred • Demonstrated ability to improve CSAT, reduce resolution times, and scale support operations without sacrificing quality • Strong data fluency — com…