发布于 2026年10月02日 · 我们于 2026年10月21日 确认该职位仍然有效
这是您的公司吗?ROLE & RESPONSIBILITIES: 1st & 2nd level support for incidents (troubleshooting and resolving) for BW Platform as per defined SLAs for the following technologies: BWonHANA BW4/HANA HANA SAP Portal Raise and lead PM (Problem Management) tickets as identified for BW Platform as per defined SLAs Proactively propose solutions to improve the support of (new) business processes Action and coordinate CM (Change Management) tasks and tickets as required for BW Platform Reporting of ITSM KPIs to upper m…