发布于 2026年10月08日 · 我们于 2026年11月03日 确认该职位仍然有效
这是您的公司吗？Key Responsibilities Assess the existing Jira Service Management (JSM) environment, workflows, service catalogue, request types, SLAs, automation and integrations. Design and configure the target ITSM solution on JSM. Implement core ITSM processes including Incident, Service Request, Problem, Change and Knowledge Management. Configure service portals, forms, workflows, queues, approvals, SLAs, notifications and automation rules. Support migration of agreed configurations and data from the exist…
