Customer Service Sr & AI Specialist

Job Opportunity: Senior CS & AI Ops Specialist (Hybrid Tech / CX Operations) At Mstar , we are transforming financial services and the Auto Title Loan industry in Mexico. We are looking for a Senior CS & AI Ops Specialist to serve as the critical bridge between our frontline customer support operations and our AI technology. If you have a strong background in CX operations, process standardization, and a passion for fine-tuning conversational flows and AI logic to elevate customer experience, …