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ServiceNow CSM

Tata Consultancy Services

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placeHyderabad, Telangana home_work现场 labelIT Jobs public聚合职位 · IN

event发布于 2026年9月01日 · verified我们于 2026年10月15日 确认该职位仍然有效

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职位介绍

Note - Apply if available for F2F interview on 5 Sep in Hyderabad Key Responsibilities: Develop and implement ServiceNow CSM modules including Case Management, Customer Service Portal, and Knowledge Management Configure case workflows, SLAs, entitlements, and customer lifecycle processes Build and customize Service Portals / Employee Center for customer interactions Develop solutions using Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer Integrate ServiceNow with …

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