发布于 2026年9月01日 · 我们于 2026年9月27日 确认该职位仍然有效
这是您的公司吗？Service Desk Agent – English (JL2) Level: L1 Grade: JL2 Experience: 2–4 Years Job Summary The Service Desk Agent provides first-level IT support for end users by handling incidents and service requests through calls, emails, and chat channels.
focuses on delivering timely issue resolution, accurate ticket documentation, and maintaining high customer satisfaction Key Responsibilities Provide first-level support for incidents and service requests. Log, categorize, and prioritize tickets …
