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Product Adoption Specialist

KEKA TECHNOLOGIES

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placeHyderabad, Telangana home_work现场 labelIT Jobs public聚合职位 · IN

event发布于 2026年8月28日 · verified我们于 2026年10月06日 确认该职位仍然有效

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职位介绍

Responsibilities

Provide exceptional technical support to customers via various channels including phone, email, and chat. Troubleshoot product-related issues reported by customers and identify root causes. Document and track customer inquiries, issues, and resolutions using a ticketing system. Collaborate with cross-functional teams including Engineering and Product Management to resolve complex technical issues and provide faster resolutions . Perform software installations, upgrades, and co…

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