Leisure Reservations Specialist - 6 month contract

What You'll Be Doing

Managing FIT reservations with precision, professionalism and efficiency. Converting enquiries into confirmed bookings while maximising room revenue. Identifying upselling and cross-selling opportunities to enhance the guest experience. Delivering warm, personalised service from the first enquiry. Managing deposits, payment guarantees, cancellations and refunds in line with hotel policies. Maintaining accurate reservation records and ensuring booking requirements are met. W…