TurboTenant Tenant Property Manager

Title: Virtual Property Manager (TurboTenant): Screening, Lease-Ups & Maintenance Coordination I'm looking for a detail-oriented, highly organized virtual property manager to run the day-to-day operations of my rental portfolio through TurboTenant. You'll own the full tenant lifecycle, from the first inquiry to move-in to ongoing maintenance, while I stay in the loop on key decisions. What you'll handle Marketing & Lease-Ups Create, update, and syndicate listings in TurboTenant with accurate pricing, photos, and descriptions Respond promptly to prospect inquiries and schedule showings Guide approved applicants through lease signing, deposits, and move-in logistics Coordinate move-in and move-out inspections and documentation Tenant Screening Process every incoming application quickly and accurately Review credit, criminal background, and eviction reports through TurboTenant (TransUnion) Verify income and employment through pay stubs, offer letters, or direct employer contact Apply my written rental criteria consistently to every applicant and flag anything that falls outside it Deliver a concise screening summary with your recommendation. I make the final leasing decision. Maintenance & Tenant Relations Receive and triage maintenance requests through TurboTenant Dispatch approved vendors, track work orders to completion, and confirm tenant satisfaction Escalate emergencies to me immediately and get my approval on repairs above an agreed dollar threshold Serve as the professional, responsive point of contact for tenants Rent & Records Monitor rent payments in TurboTenant and send reminders for late or missed payments Keep lease files, applications, and communications organized and up to date What I'm looking for Proven experience as a virtual property manager, leasing agent, or property management assistant Hands-on experience with TurboTenant, TransUnion SmartMove/ShareAble, or comparable platforms (AppFolio, Buildium, RentRedi, Avail). Mention this first in your proposal. Working knowledge of Fair Housing rules and consistent, criteria-based screening Strong written communication and fast response times Discretion and respect for tenant and applicant privacy Reliability, with the ability to follow a process and document your work How we'll start I'll begin with a trial period covering current applications and open maintenance items. If we're a good fit, the role will expand into ongoing management across my portfolio. To apply, please answer: Which property management or screening platforms have you used, and for how long? Walk me through how you'd handle an applicant whose credit meets criteria but whose income verification is incomplete. How do you prioritize multiple maintenance requests that arrive at once? What time zone are you in, and what are your typical response hours?