Senior BI Analyst - THG Beauty

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Location: Icon 1, WA15 0AF Life at THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin,

with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Why be a Senior BI Analyst at THG Beauty?

As Senior BI Analyst for Beauty, you will own the reporting layer that enables the Beauty Data & Insight team and senior Beauty leadership to understand and act on business performance. You will build and maintain trusted dashboards and reports — covering customer, commercial and operational performance — ensuring that the metrics leadership relies on are accurate , consistent and drive decisions. You will work closely with the Beauty analytics team, the Reporting Lead and the Engineering team.

What You'll Do

Reporting & Dashboard Development

Own and maintain the Beauty reporting suite — dashboards covering customer performance, trading, commercial analytics and operational KPIs

Build new reports and dashboards to support evolving business requirements

Ensure all Beauty reporting meets the metric standards set by the Reporting Lead — consistent definitions, clear labelling, reliable data

Work with the Reporting Lead to rationalise and improve the reporting estate

Data & Analytics

Write and maintain SQL queries to support reporting and ad hoc analytical requests

Validate data — working with engineering teams to identify and resolve discrepancies

Support the Beauty analytics team with data and reporting needs

Stakeholder Engagement

Work with Beauty stakeholders — including the Head of Beauty and analytics leads — to understand reporting requirements

Communicate clearly about what the data shows, what it doesn't show, and why

Manage requests effectively — setting expectations and delivering reliably

THG Career Framework — What Good Looks Like at This Level

Deep expertise in BI and reporting — the go-to person for Beauty reporting and metric questions

Interprets and explains data concepts clearly to non-technical stakeholders

Coaches junior analysts on BI best practice and data quality

Accountable for own targets — delivers to a high standard with minimal supervision

Understands how reporting quality links to business decision-making quality

Makes pragmatic decisions on reporting priorities — balancing stakeholder requests with data quality

What We're Looking For: Essential

Experience (typically 3+ years) in BI, reporting or analytics roles

Hands-on experience with Tableau or equivalent BI tooling — able to build production-quality dashboards

Strong SQL skills — comfortable building complex queries and validating data

Experience in e-commerce, retail or consumer goods reporting

Attention to detail — committed to the accuracy and consistency of what you produce

Desirable

Experience with GCP and BigQuery or equivalent cloud data platform

Exposure to beauty, wellness or lifestyle brand data environments

Familiarity with data governance concepts as applied to reporting

Experience in customer, commercial or operational analytics domains

What’s in it for me?

Career Development

Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

25 days annual leave plus bank holidays.

Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!

Enhanced maternity and paternity pay, depending on length of service.

Up to 10 days compassionate leave.

Buy back up to 3 days each year.

Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

State-of-the-art on-site gym.

Access to our on-site physio.

Other Perks

Save up to 12% on the cost of personal tech through our salary sacrifice scheme.

Subsidised bus pass from Manchester City Centre to our ICON office.

Up to 50% staff discount on THG brands.

On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.

Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process