Technical Support Specialist

About PTC

Role Overview: As a Technical Support Specialist , you will serve as a key technical advisor and escalation point within the Servigistics Support organization. You will bring your rich industry experience to drive strategic customer success, mentor junior team members, and lead complex troubleshooting efforts. You will work cross-functionally with engineering, product management, and customer teams to ensure seamless and proactive technical support delivery. Key Responsibilities: Ser…