24/7 2nd Line Service Desk Engineer

Ekco seeks a seasoned 2nd Line Service Desk Engineer for its 24/7 Managed Services operation. You will own escalated incidents, lead technical troubleshooting, and support Microsoft 365, AVD, Active Directory and related technologies. You will mentor L1 engineers and drive continuous improvement.

The role

includes nights, weekends, and holidays in a shift-based model with opportunities for international progression and ongoing development through Pluralsight access. J-18808-Ljbffr