Customer Service Manager (Food Service) | EXY

About the Role

This role is responsible for overseeing daily customer service operations, ensuring excellent service delivery, optimizing order management processes, and driving continuous improvement initiatives across the customer journey. Key Responsibilities Oversee end-to-end order management from order receipt to fulfilment and post-delivery support. Resolve customer enquiries, complaints, returns and service issues promptly. Maintain high standards of customer satisfaction and service qu…