Merchant Experience Partner

About the Team

We’re looking for a Merchant Experience Partner (MXP) to join our ANZ Merchant Experience team, owning end-to-end, white-glove relationships with our highest-value merchants — across Restaurant or New Vertical categories including grocery, alcohol, convenience and retail.

About the Role

At its core, this role is about merchant-facing case resolution but we want to shift how we do that: working proactively, spotting and solving problems before merchants raise them, rather than jus…