Soft Services Lead: Delivery, KPIs & Client Excellence

Tsebo Facilities Solutions seeks an experienced Soft Services Manager to lead and deliver all soft services on a client contract in line with the Master Service Agreement.

The role

• is responsible for service quality, KPI delivery, client satisfaction, and effective financial and people management. Matric
• Diploma or Degree in Hospitality, Facilities Management or similar
• minimum 5 years’ experience in a similar environment
• proven experience in people, budget, project and supplier management. …