Telecommunications Support Engineer @ Verita HR

We are looking for an experienced Senior Contact Center Engineer to join a global technology team responsible for supporting and maintaining business-critical contact center and voice services.

The role

focuses on production support, incident resolution, system monitoring, and ensuring high availability of the contact center environment. 6 years of experience supporting Contact Center / Telecom infrastructure. Strong hands-on experience with Genesys Cloud, Genesys Engage, SIP and SBC technologi…