IT Tech Support

Qualifications

3 years of Level 3 Help Desk or IT Support experience. Previous experience working in a Managed Service Provider (MSP) environment. Strong troubleshooting and analytical problem-solving skills. Hands‑on experience with Microsoft 365, Azure AD, Intune, and Windows Autopilot. Solid understanding of networking concepts, including DNS, DHCP, VPNs, and firewalls. Experience supporting Windows desktop environments and end users. Ability to work remotely Monday-Friday 9am-6pm US Eastern…