Senior Executive - Front Office & Back Office Operations @ Coforge

Job Description: The Executive / Senior Executive will be responsible for providing exceptional customer support across Front Office (Voice/Chat/Email) and Back Office operations.

The role

includes handling pre-travel enquiries and on-holiday complaints, processing customer requests, resolving issues efficiently, and delivering a high-quality customer experience. They will be required to support customers in Czech, Polish and English while ensuring compliance with service standards, process gui…