Guesthouse Reservationist - Paarl

Key Responsibilities: Manage guest reservations, enquiries, and bookings via phone, email, and booking platforms Provide excellent customer service and build positive relationships with guests Answer incoming calls and assist with guest queries and requests Coordinate guest check-ins and check-outs, ensuring a smooth and welcoming experience Work closely with the Housekeeping Supervisor to ensure rooms are prepared and guest requirements are met Manage and respond to guest reviews on various bo…