Onboarding & Operations Lead

About the role

We are looking for a data-driven, process-oriented, and customer-centric Onboarding & Operations Lead to own the end-to-end activation for our highest-value partners in Brazil. Key Responsibilities Own the entire lifecycle of Strategic Key Accounts (SKA) from contract signing to tech launch, ensuring high-quality activation even under tight resource constraints. Design, document, and implement Standard Operating Procedures (SOPs), governance frameworks, and operational workflows …