Front Office Manager | Birkenhead House

The Front Office Manager at Birkenhead House oversees every detail of our guests' stay, from the first welcome to their final goodbye. They arrange all the extra activities that make the visit memorable, including co-ordinating any special occasions or celebrations. They guide and manage their team fairly and consistently, ensuring that guest satisfaction is achieved and all guest information and billing is captured accurately. This is an exceptionally important role at Birkenhead House, one th…