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Leadership Development Manager/Trainer

Procera Holdings Proprietary Limited

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placeMount Edgecombe, eThekwini home_workOn-site assignmentPermanent labelCustomer Services Jobs publicAggregated job · ZA

eventPublished on Sep 02, 2026 · verifiedWe confirmed on Sep 20, 2026 that it's still live

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About the job

Purpose of the Job : The Contact Centre Leadership Development Manager is responsible for developing, coaching and enhancing the capability of Team Leaders within a regulated debt purchase and collections environment.

The role

's primary focus is to create high-performing leaders who can effectively manage customer-facing teams, deliver excellent customer outcomes, achieve operational targets and maintain compliance with FCA and company standards. The successful candidate will combine strong lea…

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