Short-Term Rental Operations Assistant

Project type: Hourly Recommended rate: $15–$30 USD/hour Recommended initial commitment: 10–20 hours Suggested duration: 2–4 weeks Suggested category: Property Management Suggested skills: Property Management, Airbnb, Customer Service, Virtual Assistant, Hospitality Description We are looking for an experienced Short-Term Rental Operations Assistant to provide freelance support with property operations, guest-facing information, coordination, and organization. The ideal freelancer understands the day-to-day requirements of vacation rentals and can keep multiple details organized without constant supervision.

Responsibilities

Depending on the project requirements, your work may include: Organizing property and reservation information. Reviewing guest-facing information for accuracy and clarity. Preparing or improving guest communication templates. Organizing check-in and check-out information. Coordinating information relating to cleaning and property readiness. Maintaining organized operational notes. Identifying missing or inconsistent property information. Researching local services or property-related resources. Preparing operational checklists. Providing clear status updates. Escalating issues that require client decisions. Ideal freelancer You should have: Short-term rental, hospitality, property-management, or guest-service experience. Strong written English. Excellent organization. Strong attention to detail. Professional communication skills. Ability to follow established procedures. Ability to identify problems before they become larger issues. Reliable availability during the agreed working period. Experience with Airbnb or other short-term rental platforms is a strong advantage. Important All work must be performed legitimately and in accordance with applicable platform rules and permissions. The project does not involve bypassing verification, circumventing platform restrictions, fraudulent activity, or unauthorized access. Application Please tell us: Your short-term rental/property-management experience. How many properties you have previously supported. What operational tasks you have handled. Your availability and time zone. Your hourly rate. A strong proposal will demonstrate specific relevant experience rather than simply stating that you are a "hard worker." We will start with a defined scope and may expand the engagement if the collaboration is successful.