Airbnb & rooming house Property VA Needed

I run a small portfolio of shared rooms and whole-home Airbnb listings across Melbourne and I need a steady pair of hands to take over day-to-day guest and resident communications. You will have full control of all messages, bookings, and follow-ups so that every enquiry is answered promptly and every stay runs smoothly. Key flow of work • Monitor and reply to Airbnb, email, Flatmates.com.au, and Facebook messages throughout the Melbourne day and evening. • Issue check-in details, handle reservation changes, leave thoughtful reviews, and keep occupancy calendars tidy. • Coordinate cleaners between stays and schedule regular gardening so properties stay guest-ready. • Arrange room inspections, log repairs in our shared Google Sheet, chase up trades, and send polite rent reminders. If an urgent problem arises—lockout, leak, or anything affecting safety—call or message me first before taking action so we can decide the next step together. The ideal fit writes clear, friendly English, knows their way around the Airbnb host dashboard, and is available 7 days per week for quick responses (about 15–20 hours spread across the week). Reliability is critical, so we will start with a paid trial and roll into an ongoing arrangement once we see a good rhythm. All records live in Google Sheets and most coordination happens in WhatsApp and email, so you will need a solid internet connection and the discipline to keep everything up to date. If you can bring that level of care, I look forward to working with you long term.