Medical Assistant/Medical Office Administrator

About the Role

We are seeking a dedicated and detail-oriented Medical Assistant / Medical Office Administrator to join our healthcare team. This hybrid role is vital in ensuring smooth clinical operations and providing exceptional administrative support. If you thrive in a fast-paced environment and enjoy making a positive impact on patient care and office efficiency, this opportunity is for you. Key Objectives Assist healthcare providers with clinical tasks to support quality patient care. Manage front office operations to maintain an organized and welcoming environment. Coordinate patient scheduling, records, and communication efficiently. Ensure compliance with healthcare regulations and office policies.

Responsibilities

Prepare patients for examinations by taking vital signs, medical histories, and documenting symptoms. Assist providers during patient exams and perform basic clinical procedures as directed. Manage patient scheduling, appointment reminders, and follow-up communications. Maintain accurate and confidential patient records using electronic health record (EHR) systems. Handle billing, insurance verification, and related administrative tasks. Answer phone calls, respond to patient inquiries, and coordinate referrals. Ensure exam rooms and medical equipment are clean, stocked, and compliant with safety standards. Collaborate with healthcare staff to optimize workflow and patient experience.

Requirements

High school diploma or equivalent required; Medical Assistant certification preferred. Proven experience in a medical office or clinical setting. Proficiency with EHR software and standard office applications. Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Ability to multitask and manage time effectively in a dynamic environment. Knowledge of medical terminology, billing processes, and healthcare compliance standards.

Qualifications

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential is a plus. Experience with insurance verification and medical billing preferred. Basic knowledge of clinical procedures and patient care protocols. Familiarity with HIPAA regulations and patient confidentiality practices.

Benefits

Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance plans. Paid time off and holiday pay. Opportunities for professional development and continuing education. Supportive and inclusive workplace culture. Access to wellness programs and employee assistance resources.