Virtual Assistant for Business Support

I’m ready to hand over the day-to-day communications and admin that pull me away from growth work, and I’m looking for a reliable virtual assistant to step in. Your core focus will be keeping my inbox and calendar organised. I’ll rely on you to sort incoming mail, flag anything urgent, draft clear replies, and line up meetings in Google Calendar so nothing overlaps. Customer conversations are just as important. You’ll have secure access to our shared email accounts plus the Facebook and Instagram message centres. From there you’ll answer product questions, handle follow-ups with existing customers, and make sure every enquiry receives a friendly, timely response. When inbox traffic is light, I’ll assign small data-entry or research tasks—updating spreadsheets, collecting competitor data, or pulling quick market facts. Deliverables • Daily inbox-zero summary with items that need my eyes • Up-to-date calendar invites and reminders • Customer replies logged and tracked the same day they arrive • Weekly spreadsheet or doc covering each data-entry / research task Success looks like: messages answered within two hours during EST business hours, spotless spelling and grammar, and information entered accurately the first time. Let me know your availability, preferred tools (Gmail, Outlook, Meta Business Suite, Google Sheets, etc.), and a short example of a customer reply you’ve written so I can see your tone.