Malayalam Lead Conversion Specialist – Warm Inbound Leads

We are looking for an experienced Malayalam-speaking freelancer to handle and convert warm inbound customer enquiries for an established digital service business. This is NOT cold calling. Leads will be provided.

Responsibilities

• Contact warm leads through WhatsApp and phone • Understand the customer's general requirement • Explain the available service and booking process • Follow up professionally with interested customers • Convert qualified enquiries into confirmed paid bookings • Maintain a simple lead follow-up tracker Requirements • Excellent spoken Malayalam • Previous telecalling, telesales, inside sales, customer conversion or admission counselling experience • Strong follow-up and closing skills • Professional and empathetic communication • Comfortable using WhatsApp, phone and spreadsheets/CRM • Evening availability preferred • Kerala-based freelancers preferred This will initially be a small 7–10 day paid pilot. Strong performers may be offered ongoing work. When applying, please mention: Your telecalling/sales experience Your experience converting warm leads Your Malayalam proficiency Your evening availability Your expected fee for a short pilot Further information about the company, service and leads will be shared only with shortlisted candidates.