Front Desk Executive

Job Description Handle telemedicine-related calls and patient interactions through phone/chat as per the assigned process. Communicate with patients in English, Hindi, and Telugu and understand their basic healthcare-related queries. Assist patients with appointment scheduling, rescheduling, and cancellation as required. Provide accurate information regarding available doctors, consultations, timings, and services. Understand the patient's requirement and route/escalate the query to the appropr…