Business Data Analyst (ServiceNow) @ Capgemini

Your profile Strong experience in reporting tools as ServiceNow platform (Performance Analytics) and Power BI Experience with defining various metrics enabling data driven decisions, including SLA/KPI frameworks in Service Now Experience in ITSM, SIAM or multi-vendor environments preferred Knowledge of SQL, data analysis techniques and developing ETL processes, with Reports modeling (DAX) Excellent communication and stakeholder management skills within project environments Strong analytical and…