US/Canada Chat & Social Sales

I need a dependable partner in the United States or Canada who can step in each day to handle incoming social-media DMs and the live-chat window on my website. Your main focus is simple: turn curious visitors into happy paying customers by answering their questions quickly, warmly, and convincingly. You’ll have a flexible schedule and can log in whenever new messages appear. I supply all the response scripts, product details, and a clear conversion checklist, so no prior customer-service experience is required—just friendly communication and a willingness to learn. Typical workflow • Log in to our Facebook, Instagram, and site chat dashboard (we currently use Intercom). • Respond within minutes, using my templates as a starting point. • Track common questions in a shared Google Sheet so we can improve our FAQs. • Flag any technical or billing issues I need to handle personally. Success looks like steady, upbeat conversations that move prospects from “just browsing” to placing an order; I’ll measure this by conversion tags already built into Intercom. As we grow, I’ll happily expand your hours and responsibilities. If a flexible side income, step-by-step support, and long-term collaboration sound good, send me a quick note telling me when you’re available to start.