Zoho CRM Course Booking Calls

Incoming and follow-up calls with potential students need to be handled promptly and professionally so every qualified lead ends the conversation with a confirmed course booking. All activity lives inside our Zoho CRM, so accuracy and completeness of every field matter as much as your phone etiquette.

What you will do

day-to-day • Call prospects already in our system, understand their goals, and secure their seat in the appropriate course. • Update Zoho immediately after each interaction: – Call outcome plus next follow-up date – Course booked and payment status – Client contact details and any relevant notes Deliverables are measured weekly through Zoho reports: 100 % of calls logged, required fields filled, and booking targets met. Clear, confident English on the phone and proven Zoho experience are essential to keep our pipeline organized and our classrooms full.