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Head of Global People Services & Help Desk

Agoda Company Pte. Ltd.

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placeSingapore home_workRemote labelIT Jobs publicAggregated job · SG

eventPublished on Oct 01, 2026 · verifiedWe confirmed on Oct 19, 2026 that it's still live

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SGD 828 – SGD 1.464 / year

About the job

Agoda is seeking an Associate Director, Head of People Services & Help Desk to lead the employee-facing People support model across Help Desk, Tier 0 self-service, and Global People Relations Services. Based in Bangkok, you will shape access to guidance, issue resolution, and governance for a global workforce. You will build and mentor Tier 1 teams, set service standards, drive self-service adoption, and use data to improve processes. Relocation support is provided; remote work is not offered. …

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