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Strategic BPO Operations Lead for Call Center Growth

Telebest

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placeCape Town City Centre, Cape Town Region home_workOn-site scheduleFull-time labelAdmin Jobs publicAggregated job · ZA

eventPublished on Oct 09, 2026 · verifiedWe confirmed on Nov 11, 2026 that it's still live

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About the job

A leading BPO provider in Cape Town seeks an experienced operations manager to enhance customer experiences through strategic planning and innovative programs. The ideal candidate will have 2-3 years of BPO operations expertise, preferably in the financial sector.

Responsibilities

include managing customer programs, exceeding BPO metrics, and effectively anticipating market conditions. This role entails driving change and operational excellence with a focus on customer satisfaction. J-18808-Ljb…

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