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SAP SF - Customer Success Manager

Rolling Arrays - Consulting

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placeSingapore home_workOn-site labelIT Jobs publicAggregated job · SG

eventPublished on Oct 12, 2026 · verifiedWe confirmed on Nov 07, 2026 that it's still live

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About the job

Role Summary: Manages a portfolio of 4–5 SAP SuccessFactors clients post-implementation, ensuring high satisfaction, SLA compliance, and identifying opportunities to grow account value. May informally guide junior CSMs. Key Responsibilities: Account Management: Own a portfolio of 4–5 SAP SuccessFactors customers post go-live. Guide internal consultants to handle customer requests and ticket resolution. Client Satisfaction & SLA: Ensure SLAs are met across all assigned accounts to avoid escalati…

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