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Customer Care Executive

Pyramid Consulting, Inc

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placeMonterrey, Nuevo León home_workOn-site labelUnknown publicAggregated job · MX

eventPublished on Sep 19, 2026 · verifiedWe confirmed on Oct 18, 2026 that it's still live

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About the job

About the Role

Provide full customer support regarding any concern or request Probing to understand the root cause of the dissatisfaction to provide a tailored solution Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones Converting detractors into promoters ✅ Requirements Advanced English Skills/B2 High School Diploma 1 year of call center experience Computer & Typing Skills ⏱ Extraordinary communication skills, both written and ora…

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