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Head of Operations

e-Rele

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placeSouth Africa home_workHybrid scheduleFull-time labelCustomer Services Jobs publicAggregated job · ZA

eventPublished on Oct 16, 2026 · verifiedWe confirmed on Oct 22, 2026 that it's still live

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About the job

Sandton, Johannesburg (hybrid) full time Operations Reports to: CEO About the role Lead the operational backbone of e-Rele, overseeing provider onboarding, customer support and quality assurance.

Responsibilities

Manage provider recruitment, vetting and onboarding Oversee the customer support team and escalations Drive quality assurance and operational efficiency Develop and refine operational processes Manage provider retention and performance Requirements 5 years of operations management expe…

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