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Head of Guest Experience

Empresa confidencial (ZA)

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placeCape Town City Centre, Cape Town Region home_workOn-site labelHospitality & Catering Jobs publicAggregated job · ZA

eventPublished on Oct 14, 2026 · verifiedWe confirmed on Oct 14, 2026 that it's still live

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About the job

The Opportunity

Reporting directly to the General Manager, you will assume strategic and operational responsibility for four key functions: Guest Experience Front Office Reservations Night Audit This is a pivotal leadership position requiring someone who can balance the art of exceptional hospitality with the commercial realities of running a successful hotel. You will be instrumental in creating seamless guest journeys, driving revenue opportunities, strengthening operational performance and d…

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