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Resort Operations Lead: Guest Experience & Logistics

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placeSouth Africa home_workRemote scheduleFull-time labelHospitality & Catering Jobs publicAggregated job · ZA

eventPublished on Nov 04, 2026 · verifiedWe confirmed on Nov 07, 2026 that it's still live

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About the job

About the Role

Our client, a renowned hotel group committed to delivering exceptional guest satisfaction, is seeking a dedicated and proactive Guest Experience Manager to join their team on a fully remote basis. This pivotal role focuses on enhancing the overall guest journey, ensuring every guest interaction is positive, memorable, and aligned with luxury service standards. You will be responsible for monitoring guest feedback across various platforms, identifying areas for improvement, and im…

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