Customer Services Manager (Telco Industry)

Customer Service Manager (Telco Industry) Location: JHB - Northern Suburbs Type : Permanent Seniority Level: Mid Career (Above 6 yrs exp) About the Role We are looking for a Customer Service Manager to join our client’s team in Johannesburg. Reporting to the Service Management Head you will be the responsible as the primary point of contact for selected key designated customer portfolios for all service related issues. Key Performance Areas Service Level Management Incident Management Change …