Timber Flooring Admin Support

I run a small timber-flooring outfit and I’m ready to hand over the back-office workload so I can stay on site and keep projects moving. Your main focus will be prompt, professional client communication—almost all of it by email—along with preparing clear, accurate quotes and keeping every drawing, plan and supplier invoice filed where it belongs. Helping with social media You’ll tidy up my existing digital folders, label everything consistently, and set up a simple system that makes the latest spec sheet or scope easy to find in seconds. When a new enquiry lands, I want you to acknowledge it quickly, gather any missing details, put together a competitive quote, and follow up until we have a yes or a no. For context, we don’t do a lot of phone or face-to-face meetings, so written communication skills and a knack for translating site jargon into plain language are essential. If you’re comfortable in Word, Excel, and the usual cloud drives—and can draft quotes in a basic spreadsheet or your preferred estimating tool—you’ll slot right in. Key deliverables I’ll use to measure success: • Quotes issued within 24 hours of receiving complete information • An organised, searchable digital filing system for every active and archived job • Daily inbox management so no client waits more than one business day for a reply If that sounds like your wheelhouse, tell me about similar construction or trade clients you’ve supported and the tools you like to use.