Specialist to Develop Advanced AI-Powered Customer Service and Sales Automation

We are structuring our company's entire sales and support operations and have decided to use the TooChe platform due to its unique native features, which resolve various operational bottlenecks we faced with traditional tools. We are seeking a professional experienced in intelligent conversational flows to design, configure, and deploy our end-to-end customer service pipeline. The pipeline will be implemented for WhatsApp and Instagram, leveraging the following native platform features: Intelligent Service with Audio Comprehension: Configure the AI ​​agent to transcribe and interpret voice messages sent by customers (WhatsApp), responding accurately via text without disrupting the conversation flow. Calendar-Integrated Meeting Scheduling: Connect the automation with Google Calendar to check real-time availability, automatically block out holidays, and schedule meetings—generating a Google Meet link directly within the chat. In-Chat Payment Generation: Set up native payment requests (Pix and Credit Card via Mercado Pago or Stripe) during the qualification process, allowing the customer to pay directly within the conversation to finalize the order or service. Automated Instagram Lead Capture: Create a trigger to monitor comments on posts and Reels, replying to the public comment and sending an automated private message (DM) to initiate the qualification funnel. Handoff to Human Agents: Structure the transfer of the interaction to our team when requested by the customer or when the AI ​​identifies an advanced sales opportunity; this involves pausing the bot and notifying agents via the live dashboard with all lead data and tags already populated.