Customer Experience Manager

Customer Experience Manager NZ Safety Blackwoods is looking for an experienced Customer Experience Manager to join our team based in Wiri, Manukau . This is a key leadership role focused on shaping and delivering a seamless, best-in-industry customer experience across every touchpoint. You will lead our inbound Customer Experience function, including the Customer Care and Product Specialist teams, and play a critical role in driving service performance, customer satisfaction and continuous impr…