CI001 Courier

Involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or paperwork.

General Job Description

• Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.

• Operates non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.

• Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.

• Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor’s actions.

• Answers customer questions on FedEx feature of service and keeps customers informed about the company and its services.

• • Ensures that packages conform to FedEx features of service
• that proper labeling in provided
• and that all paperwork is complete, neat, and accurate.

• Determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures.

• Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.

• Ensures customers have adequate supply of FedEx materials for shipping.

• Loads and unloads company vehicles.

• Cleans and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company’s public image.

• Ensures the use of safety equipment and full compliance with FedEx safety policies, procedures, norms, rules, and practices.

• May be required to perform other duties

Minimum Requirements

Minimum Education:

• High School diploma

• Basic English skills preferred

Minimum Experience

• One (1) to two (2) years professional driving experience

• Must possess appropriate license for vehicle assigned in accordance with specific country regulations (C1 and/or C2)

• Good driving record

• Must be 21 years old or older

Minimum Required Skills

• Ability to lift 50 lbs. and to maneuver any single package weighing up to 150 lbs. with appropriate equipment or the weight limit required according to current local labor regulations.

• Good verbal and writing communication skills, human relations, and team player

• Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test

• Customer orientated with good organizational skills

• Problem Solving Skills

• Accuracy & Attention to Detail

• Planning & Organizing Skills

• Team Working Skills

• Must be able to work variable shifts, including weekend and holidays

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)

• 2019 Fortune’s Best Places to Work (15th)

• 2019 Forbes’s One of the “Best Employers for Diversity”

• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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