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Branch Experience Host & Digital Channel Guide

FirstRand Bank India

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placeCape Town City Centre, Cape Town Region home_workOn-site scheduleFull-time labelCustomer Services Jobs publicAggregated job · ZA

eventPublished on Oct 30, 2026 · verifiedWe confirmed on Nov 11, 2026 that it's still live

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About the job

FirstRand Group in Cape Town seeks a Customer Experience Advisor to welcome customers, understand their needs, manage the waiting experience, and direct customers to the most appropriate banking channels, including e-Channels and Self Service, based on customer-centric best practices. You will be part of the POP team, delivering warm, efficient service while upholding FirstRand Group's standards and contributing to branch efficiency and customer satisfaction. J-18808-Ljbffr

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